Job Description

Short Description:

A Customs Document Specialist is responsible for preparing, reviewing, and processing import and export documentation to ensure compliance with customs regulations and international trade requirements. They verify accuracy of shipment details, coordinate with carriers and brokers, and resolve discrepancies that may delay clearance. The role involves maintaining detailed records, monitoring regulatory changes, and supporting audits or inspections. Customs Document Specialists help facilitate smooth cross-border logistics while minimizing risks and delays. Strong attention to detail, regulatory knowledge, and organizational skills are essential for success in this role.

Duties / Responsibilities:

• Prepare, review, and process import and export documentation, including commercial invoices, bills of lading, certificates of origin, and customs declarations
• Ensure compliance with federal, international, and local customs regulations, trade agreements, and import/export laws
• Collaborate with freight forwarders, carriers, and customs brokers to coordinate shipments and resolve documentation discrepancies
• Maintain accurate records of shipments, duties, taxes, and customs filings for reporting and audit purposes
• Monitor changes in trade regulations, tariffs, and compliance requirements to update internal processes and documentation
• Assist in classification of goods, calculation of duties, and determination of appropriate HS codes
• Communicate with internal departments, vendors, and customers regarding documentation requirements and shipment status
• Resolve documentation errors, customs holds, and shipment delays in a timely and professional manner
• Support audits and inspections by preparing necessary customs records and evidence of compliance
• Contribute to process improvement initiatives to streamline customs documentation workflows and reduce compliance risks

Skills / Requirements / Qualifications

• Education: High school diploma required; associate’s or bachelor’s degree in international trade, logistics, supply chain, or a related field preferred
• Experience: 2–5 years of experience in customs documentation, import/export operations, or international logistics
• Regulatory Knowledge: Strong understanding of customs laws, international trade regulations, and tariff classification systems
• Attention to Detail: High accuracy in preparing, reviewing, and maintaining complex shipment documentation
• Technical Skills: Proficiency with customs software, ERP systems, and Microsoft Office Suite
• Communication: Effective written and verbal communication skills for coordinating with internal teams, vendors, and regulatory authorities
• Problem-Solving: Ability to identify and resolve documentation issues, shipment delays, or compliance discrepancies
• Organizational Skills: Strong ability to manage multiple shipments, deadlines, and documentation requirements simultaneously